Privacy Policy

I. Collecting customer information

In order to use the services of Floordepot.vn, Customers must register an account and provide some information such as: email, full name, phone number and address and some other information. This part of the registration process is intended to help us determine the correct billing and delivery for the recipient. You can choose not to provide us with certain information, but then you will not be able to enjoy some of the benefits that our features provide.

We also store any information you enter on the website or send to Floordepot.vn. Such information will be used for the purpose of responding to customer requests, giving suitable suggestions for each customer when shopping at Floordepot.vn, improving the quality of goods, services and communication. with you when needed

In addition, the transaction information including: purchase history, transaction value, shipping and payment methods are also stored by Floordepot.vn to solve problems that may arise later.

II. Retrieve personal information

At any time you can access and correct your personal information according to the appropriate links we provide.

III. Share personal information

Except for the use of personal information as outlined in this policy, we are committed to not disclosing your personal information outside.

In case there is a third party directly related to the delivery that you have purchased at Floordepot.vn, then your information will be provided to this unit.

We may disclose or provide your personal information in the following truly necessary circumstances: (a) when required by law enforcement; (b) where we believe it would help us to protect our legitimate rights under the law; (c) emergency and necessary situations to protect the personal safety rights of other Floordepot.vn members.

IV. Personal information security:

Floordepot.vn ensures that all your personal information is kept securely. We protect your personal information by.

Use technology to prevent unauthorized computer access

Limited access to personal information

Delete your information when it is no longer needed for our recordkeeping purposes

However, due to technical limitations, no data can be transmitted over the internet that can be 100% secure. Therefore, we cannot make a firm commitment that the information you give us will be kept in an absolutely secure manner, and we cannot be held responsible in the event of such access. unauthorized personal information such as the case you voluntarily share information with others….

If using with many people you should log out or exit all open Website windows.

V. Regulations on "spam":

Floordepot.vn affirms to send and only send Email to you when and only when you have registered or used the service from our system.

Floordepot.vn undertakes not to sell, rent or lease your email from third parties. If you accidentally receive unsolicited email from our system due to an unexpected reason, please click on the link to refuse to receive this email attached, or notify directly to the website administrator.

VI. Policy changes.

We can change the content and modify the privacy policy at any time to suit the needs of Floordepot.vn as well as the needs and feedback of customers, if any. Any changes to this policy are posted on our website.

If you are not satisfied with our handling of your query or complaint, please contact us via Hotline: 0909808806

Thank you very much!